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(More customer reviews)Don't buy this card reader, it DOES NOT read SDHC or MicroSDHC cards as advertised by Sony in their spec sheets. Here's the actual chat session from my contact with Sony Tech support:
Lori: Ok what can I help you with?
John: Hi. I have a MRW62E flash card reader that doesn't want to recognize microsdhc cards... can you help?
Lori: Do you have any other cards you can try?
John: Yes, it works fine with cf cards, memory stik pro, sd, sdhc, and microsd cards (all of which I have and use regularly... but it doesn't recognize microsdhc cards, I have tried 3 of them... the microsdhc cards work fine in their devices, but the sony card reader doesn't recognize them... your pdf spec document for this unit says it should recognize sdhc cards up to 8 gb, and that it will work mith microsd and microsdhc cards with an adapter.
Lori: It is not a guarantee that the drive will work with all memory cards.
John: Is that your best answer? Your specs says it works with microsdhc cards, it doesn't say it works with SOME microsdhc cards... Kingston and Sandisk represent 80% of the microsdhc cards manufacturered, your reader works with neither... seems like you could come up with a better answer than that, that's a cop out.
Lori: It says that right in the operating instructions.
Lori: That there is no guarantee it will work with every card.
John: So your device won't work with 80% of the cards on the market that it says it is supposed to work with?
John: Are you even bothering to search your knowledge base for this device to see if there is a solution?
Lori: If the drive will read a bunch of other cards but not this one, then it is not a drive issue.
John: Are you even bothering to search your knowledge base for this device to see if there is a solution?
Lori: There is no knowledge base for this.A follow up Phone call to Sony Tech support yielded the same result. Except they wanted $19.95 to provide any further tech support. They said the device was only guaranteed 1 year, and since I was out beyond 1 year, I had to pay $19.95 for any tech support. I said the device costs $19.95, this is ridiculous! She said 'That's the way it is.'
I bought Sony because I thought they would provide good support, better than the generics, but I was wrong. I won't buy Sony again.
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